Our Blog: The Podium

By Maureen Wolff, Chief Executive Officer

5 Actions to Take to Earn Investor Trust and Confidence Through an Unprecedented Time 

The world as we all know it has changed -- drastically and quickly. The COVID-19 pandemic has moved fast, stocks have fallen sharply, and investor focus has quickly shifted from offense to defense. 

During times of instability like these, companies can earn a tremendous amount of equity and trust with their shareholders through open, transparent and proactive communications. While the decision on how to communicate through uncertain times is specific to each company’s situation, increased disclosure and transparency are usually the answer.

Investor days are one of the largest and most influential investor events a company can organize. They also are arguably the most overwhelming, triggering challenges in logistics and human resources for public companies large and small.

But don’t let organizational challenges prevent you from hosting a successful investor day that will have both your company and your investors happy.

The ability to deliver a captivating presentation, whether at meetings, investor conferences or in a more personal one-on-one setting is challenging for most. Even those who are naturally gifted still need to practice to be their best. 

We’ve called upon our resident body language expert, Sharon Merrill EVP and Partner David Calusdian, to teach us to become better speakers – whether at meetings, investor conferences or in more personal settings. This four-part conversation provides a taste of the good, and bad, habits of executive presenters, with a few tips for improvement along the way. Today’s post is the finale in the series.

The Podium: Well, David. This is the moment we’ve been waiting for, when you share your deepest presentation secrets. What are common mistakes you’ve seen presenters make over the years?

DC: Let’s start with nervous habits. Nervous speakers will fiddle or fidget with anything. The reason is that many people do not know what to do with their hands. Some put their hands in their pockets, making them look stiff. Others fiddle with the keys in their pocket, a pen, a wedding ring or other jewelry.

We’ve called upon our resident body language expert, Sharon Merrill EVP and Partner David Calusdian, to teach us to become better speakers – whether at meetings, investor conferences or in more personal settings. This four-part conversation provides a taste of the good, and bad, habits of executive presenters, with a few tips for improvement along the way. Today’s post is Part III in the series.

The Podium: As always, thanks again for joining us, David. We’ve had a highly informative series thus far. Today, we’d like to talk about voice. Let’s start from the beginning.

DC: First, I always tell people to speak loudly, clearly and use vocal variety. That may sound obvious, but most speakers aren’t aware that they are being monotone or are not annunciating until they see and hear themselves on video. On a related note, a common voice problem people have is that they drop off their voices at the ends of sentences. They speak loudly for a period, and then suddenly fall off.

The extreme version of the trailing voice is “vocal fry” – a raspy sound you make when you run out of breath, as if you were fighting to get the air to finish each sentence. Either way, your message loses its impact. And without that, there’s really no point.

We’ve called upon our resident body language expert, Sharon Merrill EVP & Partner David Calusdian, to teach us to become better speakers – whether at meetings, investor conferences or in more personal settings. This four-part conversation provides a taste of the good, and bad, habits of executive presenters, with a few tips for improvement along the way. Today’s post is Part II in the series.

The Podium: Hello, David. Today we’re going to discuss eye contact and how we can use it effectively during our presentations. Why don’t we start with improving eye contact when using a projection screen, as with a PowerPoint presentation?

DC: Maintaining good eye contact with the audience is a necessity. You should look at a screen only if you need to see the bullet points or graphic on the slide in order to speak to it. Glance very quickly to the screen, then back to your audience -- so that you can direct the audience to the screen but maintain their attention.

We’ve called upon our resident body language expert, Sharon Merrill EVP and Partner David Calusdian, to teach us to become better speakers – whether at meetings, investor conferences or in more personal settings. This four-part conversation provides a taste of the good, and bad, habits of executive presenters, with a few tips for improvement along the way. Today’s post is Part I in the series.

The Podium: Thanks so much for joining us, David. Many readers of The Podium are frequent speakers at conferences or company events, so we’re hoping you can share some of your presentation insights with them.

We thought for today’s conversation we would discuss that most perplexing of body parts for public speakers: the hands.

DC: The hands, and the arms, for that matter, can stump a lot of speakers. Many speakers have no idea what to do with them, and frequently ask me where they should put their hands during a speech or presentation. The answer is that the hands shouldn’t be in one place at all. Speakers are more dynamic when they are free-flowing with their hands. You don’t want them to be too fast and going all over the place, but you also don’t want to look reallystiff and have them constantly by your side.

New England Patriots Coach Bill Belichick held two press conferences to address the “deflate-gate” controversy that has taken over sports headlines since the Patriot’s dismantling of the Indianapolis Colts in the AFC Championship game. The Patriots, and Belichick as its head coach, are accused of underinflating game-day footballs against league rules.

After nearly a week of increasing hype and Patriot’s silence, Bill Belichick took the podium on Thursday morning in an attempt to quell the deflate-gate firestorm. His performance was lacking both in content and delivery and, thus, only fanned the sports talk radio flames that had been raging since the crisis broke. Then, in a surprising move, Belichick returned to face the cameras again on Saturday. He performed better in his second press conference and public reaction was more positive. Let’s take a look at some “lessons learned” from both of Belichick’s press conferences during the Patriot’s deflate-gate crisis.

Sometimes the difference between success and failure when delivering a presentation is not the presentation slides at all. The problem most often is the presenter’s delivery. In the video below, Sharon Merrill Executive Vice President & Partner David Calusdian provides tips on how to get the most out of your presentation delivery.

By David Calusdian, Executive Vice President & Partner

We’ve all seen bad investor presentations at various conferences. But what makes them bad? The purpose of an investor presentation is to convey the company’s investment thesis. If the presentation does not succeed in articulating the investment thesis in a memorable way, it has failed. So how do we ensure good presentation slides — and success? In the video below, Executive Vice President & Partner David Calusdian offers up some advice.